These terms apply when you create an account on or use Kanakku.ai, a service run by DIGITALVETRI (a proprietorship of Kishore M S), 6/122B, Kamarajar Street, No. 4 Veerapandi, Veerapandi Pirivu, Coimbatore, Tamil Nadu 641019 (“we”, “us”). By creating an account you agree to them. Please also read our Privacy Policy.
The service
Kanakku.ai lets a business owner send a WhatsApp voice note or text message, naming the client and the products (by product code or by name), and get back a quotation with GST and a PDF. It also includes a web app to manage clients, products, quotations and the quotation template.
Who may use Kanakku.ai
Kanakku.ai is for businesses. You must be at least 18 years old and able to enter into a contract, and you must use it for your business (or a business you are authorised to act for), not as a consumer.
Your account and security
- One account per business. The WhatsApp number you verify at signup is the only number the bot answers for your business, and it can't be changed later.
- Keep your password, your Google account (if you sign in with Google) and your phone secure. You are responsible for what is done with your account and your verified number.
- Password resets and new sign-in methods are confirmed with a code sent to your verified WhatsApp number. Don't share these codes with anyone.
- Give accurate details, including your business's state and GSTIN, because they decide how GST is shown on your quotations.
- Tell us straight away if you think someone else has used your account.
Acceptable use
- Use the service only for your own business's genuine quotations.
- Only send quotations and messages to people who have agreed to hear from you, such as clients who asked for a quotation. No spam, bulk or unsolicited messaging.
- Do not use the service for anything illegal, or to create or send content that is unlawful, misleading, abusive or infringes someone's rights.
- Only enter client details you are allowed to use, and follow the law that applies to them. You are responsible for your clients' data (see the Privacy Policy).
- Do not try to access other businesses' data, disrupt the service, or get around its limits.
The bot only answers messages from your verified WhatsApp number; it does not reply to anyone else.
Beta service and WhatsApp
Kanakku.ai is in beta: features may change, and things may not always work as expected. The bot works through WhatsApp's official Business Platform (run by Meta), so it is also subject to WhatsApp's own rules and limits: WhatsApp can delay, limit or stop messages, for example to numbers that have blocked the bot or reported it. Processing also depends on our AI and speech-to-text providers. We work to keep the service running but do not promise it will always be available or error-free, and sending limits may apply.
Check every quotation before you send it
Quotations are prepared automatically. Speech-to-text and AI can make mistakes: they can mishear or misread names, numbers, quantities, prices, GSTINs or states. GST (CGST + SGST or IGST) is worked out from the states and GSTINs on record and the rates you set. You must check every quotation — including prices, GST and totals — before you send it to a client or act on it. Kanakku.ai is a tool: it does not give tax, legal or accounting advice.
Fees
New businesses can start with free quotations; how many, and with which plan's features, is shown on our pricing page. After that, you choose a paid plan at the prices shown on our website and under Plan & billing, in Indian rupees with 18% GST included. Payments are processed by Razorpay. You can pay once for a month or a year (nothing renews), or turn on AutoPay (UPI AutoPay or card), which charges the plan price every month until you stop it under Plan & billing; stopping it keeps the plan until the end of the month already paid for. Payments are not refundable except as set out in our Cancellation & Refund Policy. If we change our prices, we will announce it in advance; a change never applies to a period you have already paid for, and we will tell AutoPay users before a new price is charged.
Your data
Your business data stays yours. You allow us to store and process it only to run the service for you, as described in the Privacy Policy. Voice note audio is deleted automatically after 90 days.
Suspension and closing your account
- You can stop using the service at any time and ask us to close your account and delete your data.
- We may suspend or close an account that breaks these terms, puts the service, WhatsApp access or other users at risk, or is used unlawfully. Where we reasonably can, we will tell you first and give you a chance to fix the problem.
- We may end the beta or the service; if we do, we will give reasonable notice so you can save what you need.
Limitation of liability
To the extent the law allows, the service is provided “as is” and “as available”. We are not liable for indirect or consequential losses (such as lost profits or lost business), for losses caused by quotations that were not checked before being used, or for interruptions caused by WhatsApp or our other providers. Nothing in these terms limits liability that cannot be limited by law.
Changes to these terms
We may update these terms. If we do, we will update this page and the date at the top, and tell account holders about important changes before they take effect. If you keep using Kanakku.ai after a change takes effect, the new terms apply.
Governing law
These terms are governed by the laws of India. The courts at Coimbatore have jurisdiction over any dispute about them.
Contact
Questions about these terms:
- Email: info@kanakku.ai
- Phone: +91 96007 59304
Complaints can also go to our Grievance Officer at DIGITALVETRI (a proprietorship of Kishore M S):
- Grievance Officer: Kishore M S, DIGITALVETRI (a proprietorship of Kishore M S)
- Email: info@kanakku.ai
- Phone: +91 96007 59304
- Address: 6/122B, Kamarajar Street, No. 4 Veerapandi, Veerapandi Pirivu, Coimbatore, Tamil Nadu 641019